Our responsibility
At Cledro, we believe glasses are more than just an accessory. They're something you wear every day and need to be able to rely on. That's why we take our responsibility seriously, from designing and selecting our frames to the final quality check before your order ships.
Some of our frames are designed in-house. Other models are carefully selected for look, comfort, and durability. All glasses are produced by a single trusted manufacturer, with whom we've built a long-term partnership.
For our frames, we mainly use premium acetate, known for its luxurious look, comfortable feel, and long lifespan.
Before an order ships, we carefully inspect every pair of glasses for the finish of the frame, the hinges, and the quality of the lenses. For prescription glasses, we also check that the lenses have been made to the specified prescription.
A pair only ships once it meets our quality standards, so your order always arrives in excellent condition.
We believe stylish glasses shouldn't have to be unnecessarily expensive. By working with a single trusted manufacturer, we're able to offer high-quality glasses at a fair price.
Trust starts with clear communication. We're upfront with our customers about delivery times, prices, warranty, and return terms. We don't make promises we can't keep, and we always aim to be transparent about what you can expect from us.
Our responsibility doesn't stop once an order is placed. We stand behind the quality of our products and offer a warranty on manufacturing defects.
Have a question about a product, delivery, or warranty? We're happy to help. Good service is about clear communication, fast support, and fair solutions.